The vast majority of people who buy online may never really finish the process of checking out and paying for their purchases. Statistics from the online retail sector show that over 74% of all shopping carts are abandoned.
Online businesses pay close attention to the phenomenon known as the “abandoned cart.” In this article, we’ll discuss how giving customers the option to keep their carts for later will help cut down on the number of abandoned carts.
Does Giving Option “Save Cart for Later” Work?
If you allow customers to save their items in a virtual shopping cart and return them later, you may make shopping on your website easy for them.
Its objective is to keep a customer’s shopping cart accessible even if they leave your website, which is why the option to save carts for later is comparable to the persistent shopping cart in this regard. While a persistent shopping cart keeps the current session alive for the cookie’s lifetime, the saved carts feature enables customers to manually store their shopping carts in their accounts so that they may retrieve them later.
There is a possibility that prospective consumers may abandon their carts because they do not fit neatly into either of those two categories. Users will sometimes add items to their shopping carts, only to abandon them on purpose to purchase such items later.
Emails for Abandoned Cart
When customers go through the checkout process and think they have completed paying for their item, they have not concluded the process. This is even worse since customers who forget their carts may have them retrieved later, but now they won’t even have that option.
If a customer abandons their shopping cart, believing they have finished their purchase, it’s possible they will not consider a second check. If the consumer does not get the products they have ordered, they may become frustrated with your company.
Sometimes, it is not sufficient to save someone’s shopping cart for them. After delaying the process of finishing their transaction, customers may inadvertently forget about the coach they had previously created.
Avoid Cart Abandonment
By supplying customers with all of the information they want and simplifying the purchasing process across all eCommerce platforms, proprietors of businesses may lower the percentage of customers who leave their carts.
(Contributed by M. Zeeshan & Hermes Fang)