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Critical Dropshipping Features You Need In Your E-commerce Store

It looks like it is simple to make money from an online store. But when it comes to controlling inventory, you understand what it takes to manage an online store. Stock up too much, and you run the danger of not selling anything. If you don’t have enough, you run the danger of not being able to satisfy demand and losing clients.

As a result of these circumstances, e-commerce dropshipping has emerged as the new way to flourish in business through online platforms.


What Is Dropshipping?

Dropshipping is a form of retail fulfillment where a business doesn’t hold inventory of the goods it sells. Buyers get their products from a third party whose goods are being resold. The vendor is spared from having to touch the product personally as a result.

The selling merchant doesn’t stock or own inventory. The vendor purchases goods from a third-party seller and resells them. 


Dropshipping Features for E-commerce Stores 

1. Inventory Control 

When you use the dropshipping retail method, you give another company power over several facets of the eCommerce process. That includes the stock on your website, which is made up of goods that other people produce, store, and ship. There are benefits included, but you need to have a method for monitoring the goods you sell.

The number of each product you currently have in stock must be accurately shown on your website at all times for visitors. If you mess up with this aspect, you might get rid of potential customers along the way.

2. Prioritizing Customer Experience 

Customer service can be challenging, particularly when you have to deal with dissatisfied customers, defective goods, and returns—all of which usually result in higher costs for dropshipping businesses. Low customer service investment is where so many firms fail, primarily because they don’t think the investment will be profitable.

Your company should definitely, without a doubt, invest in support. Even though handling returns could be painful, providing a positive customer experience could lead to repeat business and even lifelong clients.

3. Finding the Right Agency 

Finding a company that provides dropshipping services should not be a challenge because the internet is home to a large number of them. It can be difficult to locate one that adheres to strict requirements like being who they claim to be, charging prices you can afford, and working with your eCommerce software.

Certainly, feel free to perform the search on your own. The task is often done for you by some eCommerce platforms, such as Shoplazza. You can even get most of your website work done from these platforms. 

4. Real-time Shipping Charges

Customers may keep track of each item’s pricing and have at least a rough sense of the total as they add more and more items to their shopping cart. Unfortunately, some websites wait until the unlucky user is on the checkout page before adding the shipping costs to their total. Those fees could be substantially higher than anticipated, which can result in a cart being abandoned.

To be clear, the majority of online buyers are aware of and agree to pay for shipping. The unpleasant surprise element is what can deter them from completing the purchase procedure. You might already be aware that the overall purchase price should be updated as they add more products to their cart.



Online retailing is the new form of smart business in this era. If we compare logistics, we can understand how big the customer has become due to long-scale shipments. So, if you’re someone who wants to have an e-commerce store, drop by Shoplazza and get started with dropshipping.


(Contributed by Aloukik Rathore & Hermes Fang)